QUALITY POLICY

Bertoncini Engineering is committed to providing high quality products and services, in accordance with the Client's specified requirements and achieving client satisfaction through innovation and constant improvement of its business processes.

 

Bertoncini Engineering specialises in the supply of machined products for the construction, mining, transport and oil and gas sectors.

 

Our policy is to maintain a compliant Quality System based upon ISO9001 and our stated commitment to customer satisfaction and continuous improvement.

 

The following are the key principles of our quality policy:

 

  • Bertoncini Engineering delivers on time, cost effective work and a level of service that completely meets the diverse needs and expectations of our customers throughout Australia and overseas.

  • Bertoncini Engineering recognizes the importance of continuous improvement and effective implementation of the quality management system, and commits the entire organisation to consistently work in line with ISO9001.

  • Company Management is fully committed to the Quality Policy through active participation in quality improvement activities and leadership by example. Therefore this policy shall be reviewed on an ongoing basis for its continuing suitability.

  • The responsibility to prepare, maintain and implement the documented system to ensure compliance with the company policy and customer requirements has been delegated to the Quality Manager.

  • All staff are aware that they have individual responsibility for the understanding and application of this Quality Policy in the performance of their tasks and shall be encouraged to participate in quality improvement activities.